GGenerosity.co.nz

Prohibited Items List

Generosity.co.nz

Version: 2.0 · Effective date: 25 August 2026

This list aligns with Stripe's prohibited business list and New Zealand law. It is enforced by automated screening plus manual review. It may be updated at any time; sellers should re-check before listing.

1. Never allowed

The following may never be listed or sold on the Platform:

  • Weapons and ammunition: firearms (including parts, magazines, suppressors), ammunition, explosives, and bladed weapons where restricted — including flick knives, butterfly knives, sword-canes and daggers.
  • Illegal drugs and paraphernalia: controlled drugs, psychoactive substances, and related equipment. No THC products; CBD is only allowed where legally permitted and verified.
  • Counterfeit goods: items bearing fake or unauthorised brand marks, replica luxury goods, pirated media.
  • Stolen goods: anything you don't own or aren't authorised to sell.
  • Personal and identity documents: passports, driver licences, birth certificates, ID cards, or copies.
  • Government-issued documents and uniforms: unless authorised.
  • Financial instruments and high-risk financial services: bank cards, cheques, currency, virtual currency (no crypto, NFT or token sales unless approved), stored-value instruments such as gift cards and vouchers without prior approval, credit repair, debt consolidation, investment schemes and trading signals.
  • High-risk digital goods: downloadable codes, software keys, activation codes, crypto-mining licences and similar digital goods with high fraud risk, unless explicitly approved.
  • Gambling services: betting, casinos, lottery services — and raffles or prize draws without a valid NZ licence (see below).
  • Pyramid schemes and multi-level marketing recruitment.
  • Medical devices, prescription medicines and veterinary medicines (unless authorised), and controlled laboratory equipment.
  • Therapeutic claims: items making therapeutic, medical or health claims require review and may be prohibited unless authorised under NZ law (e.g. Medicines Act 1981).
  • Misleading fundraising items: "donation packs", "investment packs" or "donation bonds" that imply regulated financial products are prohibited.
  • Human body parts, blood and organs.
  • Endangered species and prohibited wildlife products.
  • Hazardous or illegal materials: explosives precursors, restricted chemicals.
  • Surveillance equipment: covert cameras, GPS trackers, spy devices and similar equipment restricted under NZ law.
  • Hate material: extremist propaganda, discriminatory merchandise and content that promotes hatred or violence.
  • Adult content and products: pornography, explicit content (including any involving minors), sex toys and adult products of any kind.
  • Fraud-related services: hacking tools, phishing kits, carding services.
  • Unsafe or recalled items: products subject to product recalls or known safety issues may not be listed.
  • Items requiring licensed installation: for example electrical wiring or gas appliances that must be installed by a licensed professional.
  • Live animals (except approved fundraising for registered charities).

2. Restricted — require review or licence

  • Raffles and prize draws: only organisations with a valid licence (e.g. under the Gambling Act 2003) may run raffles. The licence number must be provided and verified before ticket sales go live.
  • Alcohol and tobacco: regulated sales only where lawfully permitted.
  • Knives and blades: items with lawful uses may be reviewed and restricted.
  • Gift cards / stored value: review required.
  • Cannabis-related products: only in compliance with NZ law; CBD only if legally permitted and verified.
  • Vaping and nicotine products: regulated; generally not permitted.
  • Fireworks: subject to NZ regulations.
  • Food products: must comply with the Food Act 2014; perishable foods require proper packaging and compliance.
  • Health supplements: vitamins, herbal remedies and weight-loss supplements require review, especially where therapeutic claims are made.
  • Cosmetics and skincare: must comply with the NZ Cosmetic Products Group Standard; no therapeutic claims unless approved.
  • Children's products: toys must comply with safety standards — no unsafe toys, choking hazards or recalled items.
  • Second-hand baby gear: car seats, cots and prams must meet safety standards; no expired or recalled car seats.
  • Electrical goods: must comply with NZ electrical safety standards — no uncertified chargers, power banks or adapters.
  • Event tickets: resale must comply with NZ resale laws — no scalping or resale above face value unless permitted.
  • Services: professional services requiring a licence (legal, medical, financial) are not permitted.
  • Taonga and cultural items: items of cultural significance to Māori should only be sold by authorised parties and with appropriate regard for cultural considerations.
  • Charity-branded items: items claiming to support a charity must be authorised by that charity.

3. Consequences

  • Listings flagged by automated screening are held for review.
  • Prohibited listings are removed; repeat or serious breaches may lead to account suspension and referral to authorities.
  • We may freeze payouts or hold funds during an investigation, and may request proof of ownership or authenticity at any time.
  • We may notify authorities (including the Commerce Commission, police or regulators) for serious breaches, and may permanently ban accounts for repeated violations.
  • Buyers who receive prohibited items should report them immediately.

4. Reporting

Report prohibited listings to: safety@generosity.co.nz

For urgent moderation or fraud issues: fraud@generosity.co.nz

Unsafe goods may also be reported to the Commerce Commission (comcom.govt.nz).